Service · AI Agents
AI that solves, not just chats.
Intelligent agents that search your documents, classify tickets, answer customers 24/7, and execute actions in your systems. With measurable ROI in months, not years.
Why THINKBOX
We run AI in production, with real data.
We've built and operated a RAG over 124,000 legal documents for over a year (CódigoLegal). That operational experience — real costs, real latency, real hallucinations — is what we bring to every project.
Own product in production
- →RAG over 124,000 legal documents (CódigoLegal)
- →Thousands of organic monthly visits
- →Real cost, latency and quality metrics
- →Full pipeline: ingest, embeddings, search, answer
What we sell, we use.
Technical judgment before hype
- →We start by defining what can be measured
- →Model evaluation case by case, not by trend
- →Explicit controls for hallucination and cost
- →Self-hosted options when data requires it
AI where it makes sense; traditional engineering where it doesn't.
What THINKBOX does
- →Concrete diagnosis before committing timelines
- →3-4 week PoC on real client data
- →Code and pipelines in your repo, no lock-in
- →Self-hosted options for Law 21,719 data
Operational experience, not deck theory.
What we offer
From fast PoC to ongoing operation.
Targeted PoC
CLP 2M-4M
3-4 week proof of concept on a scoped use case. Code delivered and clear metrics to decide whether to scale.
- ✓Use case and metrics definition
- ✓End-to-end first version implementation
- ✓Evaluation with real client data
- ✓Cost analysis at projected scale
- ✓Recommendation on next phase or stop
Production implementation
CLP 6M-25M
From PoC to production. Integration with your systems, observability, security, internal team training.
- ✓Production-ready architecture
- ✓Integration with existing APIs/databases/systems
- ✓Observability: cost, latency, answer quality
- ✓Data security and privacy controls
- ✓Training and operational documentation
Evolution retainer
Monthly retainer
Agreed monthly hours for fine-tuning, prompt optimization, evaluation of new models and cost analysis. 24/7 operations stays with the client or a third party on call.
- ✓Monthly quality and cost report
- ✓Prompt and parameter fine-tuning
- ✓Evaluation and migration to new models when beneficial
- ✓Hours available for technical consultation
- ✓Quarterly review with client team
How we work
Responsible, agile, no smoke.
01
Diagnosis
We understand the use case and whether AI is really the path. If it isn't, we say so.
02
Fast PoC
3-4 weeks for a first functional version with real data. Clear metrics and costs before continuing.
03
Production
Hardening, integrations, security, training. Biweekly demos. Code in your repository.
04
Operation
Cost and quality monitoring, ongoing adjustments, evolution when better models appear.
Real company
We operate, we don't just sell consulting.
THINKBOX has its own product in production (CódigoLegal, with RAG over 124,000 documents). That means what we sell, we use. Every recommendation comes from having lived it in our own infrastructure.
- Tax ID
- 77.023.662-2
- Founded
- 2019
- Address
- Antonio Bellet 193 of. 1210, Providencia
- Invoicing
- SII electronic
Frequently asked
What people ask us most about enterprise AI.
A chatbot answers questions with scripts or FAQ search. An AI agent reasons, makes decisions, queries proprietary databases (RAG), executes actions (call APIs, update records), and keeps context across conversations. Practical difference: a chatbot informs, an agent solves.
Your question not here? Write to us. →
Useful AI starts with a well-defined problem.
Tell us what you're trying to solve. If AI isn't the answer, we say so before charging you. If it is, we start with a scoped PoC to validate before scaling.